Customer Survey

Our recent survey in December 2014 gave us the following feedback from our customers;

How satisfied are you overall with the outcome of your work with Hall Analytical?

Very Satisfied
76%
Satisfied
24%
Dissatisfied
0%
VeryDissatisfied
0%

Were you regularly informed of the progress of your work?

Yes
90%
NA
10%
No
0 %

Were Hall Analytical Staff helpful and receptive to your ideas and suggestions?

Yes
76%
No
0%
NA
24%
%

Were you satisfied with the technical competence of the Hall Analytical Staff?

Yes
76%
No
0%
NA
24%

Were your results delivered on time?

Yes
90%
No
0%
NA
10%
%

Were you satisfied with the quality of your report?

Yes
90%
No
0%
NA
10%
%

Would you be happy for Hall Analytical to undertake future work for your organisation?

Yes
100%
No
0%

How likely are you to recommend our service to others?

Definitely
62%
Likely
38%
Unlikely
0%

COMMITTED TO EXCELLENCE:

We are committed to providing assurance to our customers by operating and maintaining a quality management system based on the requirements of ISO17025, UKAS, and GLP
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